Shipping policy

Processing Time
We process orders within 2 to 3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates and Delivery Times

• Domestic Shipping (Netherlands):
  Delivery Time:  2-5 business days
  Shipping Cost: 

  Shipping costs will be calculated and displayed at checkout based on your order's destination and weight. You’ll see the total shipping fee before completing your purchase.

• International Shipping:
  Delivery Time: Estimated delivery times vary depending on the destination and shipping carrier. Most international orders are delivered within 7–21 business days. Please note that delays may occur due to customs processing or other unforeseen circumstances.
  Shipping Cost: Shipping costs will be calculated and displayed at checkout based on your order's destination and weight. You’ll see the total shipping fee before completing your purchase.

Customs and Import Duties
International customers are responsible for any customs or import duties that may apply. We recommend checking your country’s regulations before placing an order.

Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your delivery.

Lost or Delayed Packages
While we strive to ensure timely delivery, we are not responsible for delays caused by shipping carriers or customs. If your package is lost or significantly delayed, please contact us at info@tatreezlanguage.com.

Returns and Refunds
Shipping fees are non-refundable unless the return is due to our error (e.g., wrong item sent). Please see our Return Policy for more information.

Contact Us
For any questions about shipping, feel free to reach out to us at info@tatreezlanguage.com.